If you need help, our team is ready to assist with questions, account-related issues, technical concerns, or general feedback. Reach out any time through live chat, email, or phone for fast, practical support. We can help with account verification, deposits and withdrawals, app or site issues, and feedback about games or promotions. Contacting the team is straightforward and we aim to respond promptly to all Canadian players. We're here to support Canadian players across provinces and time zones, too.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat 24/7, email replies under 24 hours) |
| General enquiries | [email protected] (email) |
| Affiliate enquiries | [email protected] (partner team, Mon-Fri replies) |
| Phone | +1 416 532 7489 (calls Mon-Fri 09:00-18:00 ET) |
| Working hours | Live chat 24/7; phone Mon-Fri 09:00-18:00 ET |
Email Support
Email is the preferred way to contact GunsBet support for detailed requests, account issues, or matters that need an explanation or supporting documents. Use a clear subject line and include up-to-date contact details so the team can reach you without delays. If your request concerns your account, include the information needed to identify it, but never send your password by email.
Contact Form
Response Time
Our support team is available around the clock by live chat, email and phone. Most inquiries receive a reply within one business day. Requests involving account checks, payments or other detailed issues may take longer, depending on what needs to be reviewed. Please include the relevant details when you contact us so we can direct your request to the right team.
Feedback
Have feedback, suggestions or an idea for improving the website? We’d like to hear from you. Share what’s working well or tell us where things could be clearer, and our team will review your comments carefully. Your input helps us improve the service and make the website easier and more useful for players across Canada.