User Privacy Policy
This Privacy Policy explains how GunsBet Casino collects, uses and protects personal information when you use our online casino and sportsbook services in Canada. We take your privacy seriously and aim to be clear about what data we collect, why we collect it, and how you can manage your information.
Types of data we collect
We collect several categories of information to operate your account and provide services. This includes personal details you provide when registering, technical details about your device and connection, and transactional records related to deposits, bets and withdrawals.
Personal data
Personal data may include your name, email address, date of birth, residential address, government ID for verification, and payment details. We collect this information to confirm identity, prevent fraud, and comply with our account verification requirements.
Technical data
Technical data covers device information, IP address, browser type, operating system, and interaction logs. We use this data to deliver and improve our site, detect suspicious activity, and ensure secure connections.
Transactional data
Transactional data includes deposit and withdrawal records, bet history, bonus and promotion activity, and customer service interactions. This information is necessary to manage your account, process payments, and resolve disputes.
How we use your information
We use collected data to create and manage your account, process payments, conduct identity checks, offer customer support, and comply with legal obligations. We may also use aggregated, non-identifying data for internal reporting, product improvement and fraud prevention.
Data protection practices
We protect your information through technical and organisational measures such as encryption, secure servers and restricted access controls. Access to personal data is limited to staff and service providers who need it to perform their duties.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, personalise content, analyse site usage and provide secure logins. You can manage cookie settings through your browser or device; disabling cookies may affect site functionality.
User rights
You have rights to access, rectify or restrict processing of your personal data, and to object to certain uses. You may also request portability of your data where applicable. To exercise any right, contact our privacy team at [email protected].
Access, correction and deletion
If your information changes or you want to close your account, you can request updates or deletion. We will respond and take reasonable steps to correct or remove data, subject to any legal or operational requirements to retain certain records.
Information sharing and third parties
We may share data with payment processors, identity verification services, security providers and other third parties necessary to deliver services. We require these partners to handle data securely and only for agreed purposes. We do not sell your personal information.
Privacy policy updates
We may update this Privacy Policy from time to time. Significant changes will be posted on this page. Continued use of our services after updates means you accept the revised terms, so please check this page regularly for any changes.